H D Coller Company commits itself to the following values, principles, and behaviors as vital to achieving the objectives of our mission.
To Our Reps
We will foster and maintain a working environment based on trust, respect for the individual, inclusiveness, and teamwork. All associates will be encouraged to be entrepreneurial and develop a collective sense of responsibility for the direction and performance of the company.
We will provide competitive compensation for all of our associates in order to attract and retain the industry’s best sales people.
To Our Customers
We will behave in an ethical and responsible manner towards our customers by consistently striving to:
- Listen
- Look beyond the sale to the total relationship
- Be an advocate for our customers to the manufacturers
- Maintain strict confidentially in all dealings
- Take a solutions approach to all selling functions
- Bring market knowledge and provide value through exceptional service
- Continuously improve to enhance customer satisfaction
To Our Manufactures
We will behave in an ethical and responsible manner towards our manufacturers by consistently striving to:
- Diligently cover our assigned accounts and territory
- Avoid misrepresentation of any kind
- Accomplish our manufacturers objectives
- Comply with established policies
- Maintain strict confidentially in all dealings
